LAST UPDATE: August 1, 2021

General Liability

Please be advised that neither Matrix 9D nor its agent(s) are licensed medical, psychological or psychiatric professionals.

Matrix 9D consultations are spiritual in nature; subjective insight may or may not be provided within the report/reading or during the course of the consultation. An agent of Matrix 9D may utilize their current and present abstract, esoteric and/or spiritual knowledge, insight, and experience within the report/reading throughout the course of said consultation. A recommendation to visit or work with a licensed medical, psychological or psychiatric professional may be made during the course of a consultation as part of a life-affirming, holistic approach to the consultant-client relationship, or within a reading or report.

Readings, reports, and consultations with Matrix 9D and its agent(s) do not constitute and are not intended to be, act as, supplement, or replace legal, financial, medical or professional advice or services. In booking a consultation through Matrix 9D, you affirm that you will not use Matrix 9D and/or its agent(s) as a source of legal, financial, medical, psychiatric, or psychological counseling.

By purchasing and/or engaging the products and services made available by Matrix 9D and/or its agent(s), you understand and acknowledge that Matrix 9D and its agent(s) do not diagnose medical, psychological or psychiatric conditions, illnesses and diseases; do not prescribe prescription drugs for medical, psychological or psychiatric conditions; and do not provide prognostications as to pregnancy and death.

By purchasing a reading or report or booking a consultation with and through Matrix 9D, you acknowledge, agree and affirm that you assume all risks of availing of Matrix 9D products and services; that Matrix 9D and its agent(s) are not in any way liable for any losses or damages that you may have, will have or currently suffer; that you will not attempt to hold Matrix 9D and its agent(s) liable as such, and that you will not attempt to indemnify Matrix 9D and its agent(s) as such.

Payment, Scheduling and Cancellation

When booking a consultation through Matrix 9D, full payment for same is required at time of booking via Matrix 9D's website. Consultation fees are non-refundable and will not be returned if the consultation is cancelled. Clients are welcome to reschedule appointments under reasonable circumstances.

Established clients who have had several consultations with an agent of Matrix 9D may work directly with said agent of Matrix 9D by the appropriate email to request and arrange payment for their consultation. All items of this Terms and Conditions agreement are fully applicable to such transactions. Established clients acknowledge and agree to all terms of this agreement each time that they book a consultation with an agent of Matrix 9D.

Privacy and Confidentiality

Matrix 9D and its agent(s) do not sell information obtained directly via intake form or consultation to a third party. Consultation clients may have a reasonable amount of confidence that personally-identifying information (such as one's birth name or given name) is not publicly shared without their express written consent. Matrix 9D considers its client list confidential. Matrix 9D and its agent(s) do not share the contents of a consultation with other professionals, individuals, etc. except in the event of a referral or exceptional or life-threatening circumstance.

Matrix 9D and its agent(s) may make recommendations during the course of a consultation that are tailor-made to an individual client. The insight provided is therefore not to be taken as general advice that can be replicated for another's use. Clients are encouraged to view consultation contents as akin to a medical prescription in terms of its deep specificity to their individual needs, concerns, or spiritual makeup.

Referrals

Matrix 9D and its agent(s) do not make formal professional referrals to other spirituality-themed websites, practitioners or consultants at this time, but anticipates being able to provide a full referral list for discerning clients. Until such time, Matrix 9D and its agent(s) cannot formally validate, nor affirm the credibility or efficacy of any other spiritual practitioner or consultant brought up during a consultation, and should not be used to analyze or validate divinatory results provided by another spiritual practitioner or consultant. Attempts to expressly use Matrix 9D and its agent(s) to obtain discounts, refunds or other redress from another spiritual professional may result in termination of the consultant/client relationship, indefinite denial of service, and other measures as Matrix 9D and its agent(s) deem appropriate.

If you are a spiritual professional that would like to build a professional referral connection with Matrix 9D and its agent(s), you are invited to visit the contact form page. If Matrix 9D deems it appropriate to proceed, please expect a response within nine (9) business days.

Refunds and Termination

Due to the nature of the consultations offered, Matrix 9D and its agent(s) reserve the right to cancel a consultation booking, return consultation fees, or deny service at their sole discretion, such as if they determine that the client and Matrix 9D are mismatched or if the client threatens an agent's well-being for any reason. This determination may or may not take place via divination. Aside from the aforementioned circumstance, consultation fees are non-refundable.

Harassment and Misuse of Services

Matrix 9D does not tolerate the harassment, abuse or stalking of its agent(s) for any reason. Clients or prospective clients found to be name-calling, intimidating, threatening, harassing, or engaging in other such inappropriate behavior with Matrix 9D or its agent(s) may result in the termination of the consultant/client relationship, indefinite denial of service, and other measures as Matrix 9D and its agent(s) deem appropriate.

Attempts to willfully misuse Matrix 9D and its agent(s)'s availability for consultation may lead to termination of the consultant/client relationship, indefinite denial of service, and other measures as Matrix 9D and its agent(s) deem appropriate. By booking a consultation with Matrix 9D you agree not to misuse its services as described above.

These terms and conditions are subject to change at any time, with or without notice.